Frequently Asked Questions
What time is check-in?
Check-in time is anytime after 3 PM. This allows our custodians to make sure the whole unit is super clean for your arrival. If there is no guest that has just checked out, you can certainly arrange an earlier check in.
What time is check-out?
Normally we ask that you vacate by 10 AM on the day of your departure as we mostly do same day turnovers whereby our maid service has to have the house ready for new guests at 3 PM. Should you require more time, ask us about it and if there are no guests coming in the same day, we can give you more time to relax.
Can I bring pets?
Normally we do not allow pets but some of our newer properties will allow pets. Please ask us which ones will take pets.
Is there a maximum number of people?
What is supplied?
In all of our properties, we supply all linens, towels, bedding, soaps, tissues, toilet paper and most condiments in the kitchens. Basically, all you need is your own food and drink and come prepared to have a great time.